Case Kuopio Wine Fest

Challenge

• To provide high-quality training to the entire staff, regardless of location, and to offer comprehensive orientation materials promptly to support success in their work.

Solution

• The goal of digitizing the training and orientation day of Kuopio Wine Festivals is to allow employees to review things that concern them after the recorded live training. At the same time, it aims to orient people over the network who cannot be present on-site. One of the main objectives is also to provide the digitized training as a "turnkey" package, minimizing the customer's effort, and ensuring that the digitized training materials are available to the customer as quickly as possible.
  
  As a solution, we implemented the digitization of the training day, recording the Kuopio Wine Festival's training day and compiling it into segmented training material in the ThingLink online environment. Digitization also allows for mapping the learning progress of the trainees, as the training is turned into a game-like test, helping to internalize the learned concepts more comprehensively. Kuopio Wine Festival is one of the most advanced events in terms of staff training, and according to their experience, the digitized training model helps convey a better sense of real meaningfulness to the staff – they are more than just employees. This directly reflects in the quality and efficiency of their work, providing a successful customer experience for those visiting the Wine Festival!